Artificial Intelligence for Public Safety

Next-generation technology offers assistive, real-time insights for building safer, smarter cities

ai public safety solution

Once considered a futuristic science fiction concept, artificial intelligence (AI) plays critical roles in society and public safety today. A recent IDC report described AI as “inescapable,” and predicted 90% of new enterprise apps will have embedded AI by 2025.

AI is quickly emerging as a key technology for public safety agencies seeking to build safer, smarter communities. When integrated within a PSAP’s data-rich computer-aided dispatch (CAD) system, for example, AI and machine learning (ML) can help fill operational blind spots with assistive insights, helping avoid impacts from large, rapid on-set incidents. And because those insights are based on an organization’s data, it promotes confident decision-making.

Assistive AI for public safety, like in HxGN OnCall Dispatch | Smart Advisor, doesn’t automate decision-making, but instead, equips key personnel with additional relevant, real-time information. The right AI solution can be a critically assistive tool for agencies working to build safer, smarter cities today and for generations to come.

Benefits of AI for public safety

Efficiency through streamlined workflows


Forecasting with evidence-based insights


Awareness through uncovered patterns and similarities


Staff well-being improvements


Transparency that builds public trust


Feedback from operational data


HxGN OnCall Dispatch

Agile next-gen call-taking and computer-aided dispatch (CAD) capabilities that link callers, dispatchers, managers, and field officers for faster, more effective response.

Deploy HxGN OnCall in the Cloud

The HxGN OnCall managed service brings next-generation public safety technologies to agencies of all sizes with reduced resources and CapEx.

HxGN OnCall Dispatch | Smart Advisor

Detect complex emergencies sooner with the help of Hexagon’s assistive AI.

e-book: AI for Public Safety

Discover how assistive AI detects emerging incidents sooner by making connections and filling operational blind spots.