Public Safety Records Management System (RMS)

HxGN OnCall Records provides a robust records management system (RMS) that enables quick data entry and real-time alerts, immediate search and retrieval, and extensive reporting capabilities.

HxGN OnCall Records is a cloud-deployable records management system (RMS) that serves all facets of law enforcement operations and administration. Accessed via browsers and mobile apps, it provides reliable access to comprehensive information and tools whenever and wherever needed.

Out of the box, HxGN OnCall Records can help your agency:

  • Streamline records capture and management
  • Reduce administrative burdens
  • Enhance data quality
  • Harness complete information
  • Enable real-time, rules-based alerts
  • Provide visual reports and analytics all roles can use
  • Comply with laws and regulations
  • Adapt to change and agency needs
  • Support on-premises and cloud deployment
  • Lower total cost of ownership
  • Integrate with computer-aided dispatch (CAD) and mobile systems

A flexible and scalable solution, HxGN OnCall Records allows agencies to quickly capture and harness information to reduce officer paperwork, inform investigations, streamline administration, and effectively manage resources to enhance community safety.


More Productive

Reduce manual and duplicative tasks so officers can spend less time writing reports at the station and more time building relationships in their communities.

Comprehensive Capabilities

Leverage complete law enforcement capabilities, including field and office reporting, data management, investigations, property and custody management, and analytics.

Scalable & Configurable

Offer support for single- or multi-agency use, simplified customization through configuration, and built-in interfacing capabilities for easier integration.

Cloud Deployable

Provide the combined advantages of an enterprise system with the benefits of a secure, browser-based solution and simple administration.

Better Informed

Deliver complete information with unified data and search and query capabilities and extend insights with visual reporting and analytics.

Accessible & Convenient

Support PCs, laptops, and mobile devices with easy-to-use browser clients and apps and enable connected and disconnected operations in the field.


Police & Law Enforcement

Streamlines workflows to reduce administrative burdens and increase awareness by delivering instant access to information and real-time alerts.


Provides efficient centralized administration of records and regulation compliance and modernizes statutory reporting and data submission.


Delivers greater insight by leveraging comprehensive data, cross-module search, and easy-to-use analytics capabilities.

Records Management Products

Deploy HxGN OnCall in the Cloud

The HxGN OnCall managed service brings next-generation public safety technologies to agencies of all sizes with reduced resources and CapEx.

U.S. Coast Guard Investigative Service

The U.S. Coast Guard Investigative Service uses an enterprise RMS from Hexagon to replace paper-based recordkeeping, saving time and resources.

Try HxGN OnCall

Get hands-on with the world’s leading public safety computer-aided dispatch (CAD) system.