Make Public Safety Analytics, Reporting & Decision-Making Faster, Easier & More Accessible

The HxGN OnCall Analytics suite provides police, fire, emergency medical services, and dispatch centers with intelligent data visualization and analytics tools for evidence-based reporting, analysis, and communications.

Turn knowledge into action. HxGN OnCall Analytics helps public safety agencies overcome the challenges of raw, fragmented, incomplete, or incorrect data by transforming it into valuable reports. With it, agencies can see their data in new ways to better assess performance, allocate resources, and improve operations.

Out of the box, HxGN OnCall Analytics offers your agency:

  • Clean, comprehensive, and business-ready data
  • Reduced analytics costs and delays
  • Pre-built and custom reports and dashboards
  • Spatial analysis and playback
  • Multi-source data warehouse
  • Easy customization and configuration
  • On-premises or cloud deployment

The easy-to-use data visualization and analytics software suite creates a single source of truth, empowering users agencywide to solve complex business problems and drive smarter decision-making.


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Unlocks Valuable Data Assets

Transform complex data into actionable reports and dashboards your agency can explore, analyze, adapt, and share for better decision-making and analysis.

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Empowers Public Safety Staff

Leverage interactive, business-ready content that enables more staff to run reports and conduct analysis, delivering greater insight and value.

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Builds Trust & Transparency

Share easy-to-understand reports and analyses to enhance public trust, dispel misconceptions, demonstrate compliance, and justify funding.


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Police & Law Enforcement

Provides data-driven policing using real-time and historical data to monitor live events, align resources to demand, and deliver governance and oversight.

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Fire & EMS

Provides fire and EMS with reporting and analysis tools to meet response time targets and inform budget, staffing, equipment, and station needs.

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Dispatch Centers

Provides dispatch centers with call distribution insights and trends to optimize response times, reduce operator workloads, and better align resources to demand.

Public Safety Analysis & Reporting Products

Dispatch Advantage

HxGN OnCall Analytics | Dispatch Advantage offers complete dispatch data visualization and analytics capabilities for evidence-based reporting, analysis, and decision-making. Ideal for larger data sets, Dispatch Advantage delivers comprehensive reporting and analysis features and reports, including live operational data.

It provides pre-built, paginated, and visual content for assessing, reporting, and optimizing critical emergency response tasks. With it, agencies can supervise events, align resources to meet demand in the PSAP or field, monitor performance, conduct post-event reviews and investigations, manage tow requests and providers, and more. The solution features:

  • Full dispatch data warehouse with 17 subject-area data models
  • 24 paginated report templates for use with Microsoft SSRS Report Builder
  • 19 visual report templates for use with Microsoft Power BI
Dispatch Essentials

HxGN OnCall Analytics | Dispatch Essentials provides core reporting and analysis capabilities for smaller data sets. The solution features:

  • Core data warehouse with 7 subject-area data models
  • 24 paginated report templates for use with Microsoft SSRS Report Builder
  • 10 visual report templates for use with Microsoft Power BI
Power Visuals

HxGN OnCall Analytics | Power Visuals helps users better understand event sequences and incident patterns by examining data changes over time and geographic area. It provides location-based insights through spatial visualization, analysis, and playback capabilities. Power Visuals features:

  • Location-based information plotting
  • Pin and hotspot mapping
  • Dynamic clustering
  • Geofencing (geospatial filtering)
  • Cross-filtering interaction with Microsoft Power BI features
  • Playback control, including multi-unit automated vehicle location (AVL) records
Data Warehouse

HxGN OnCall Analytics | Data Warehouse makes your agency’s data resources more reliable, accessible, and usable. By uniting disparate data stores, it transforms complex database schemas into clear business themes that are easy to understand and employ across your organization.

Data Warehouse also improves data quality by flagging errors and inconsistences. It enhances query performance, creating a single source of truth all staff members can use. With it, agencies can leverage information assets by making HxGN OnCall Dispatch and Records data available throughout the enterprise, including use in third-party tools.

Deploy HxGN OnCall in the Cloud
The HxGN OnCall managed service brings next-generation public safety technologies to agencies of all sizes with reduced resources and CapEx.
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