OUR STORY
Mobile Public Safety Software: Mobile CAD & Records Management
HxGN OnCall’s field mobility solutions feature task-focused apps that connect emergency responders and patrol officers with dispatch and records capabilities to ensure safe, efficient, and effective operations.
Improve the safety, performance, and productivity of field personnel with HxGN OnCall’s field mobility solutions comprised of simple-to-deploy apps for emergency responders and law enforcement. By connecting the field with dispatch and records capabilities and information, public safety agencies can enhance awareness, communication, and coordination and create accurate reports faster.
HxGN OnCall’s mobile solutions offer:
- Task-oriented user interface and workflows
- Hand-held and in-unit device optimization
- Native device capabilities, including GPS and speech to text
- Consistent user experience (UX) across tasks
- Connected and disconnected operations
- Simple deployment and administration
- Reduced data management
They help agencies enhance safety and productivity and get more facetime in the community.
Benefits
Enhances Safety & Response
Increase situational awareness, data flows, communications, and coordination so teams can take safe, effective action.
Optimizes Productivity
Leverage optimized UX to speed operations, eliminate manual or duplicative work, and ensure information is timely and accurate.
Simplifies Deployment & Maintenance
Benefit from centralized control of browser-based clients and apps to streamline administration, simplify configuration, and reduce support overhead.
Offers Consistent Look & Feel
Reduce training overhead and allow personnel to easily move from response to updating events to gathering information.
Improves Visibility
Reassure communities by enabling officers to spend more time in the field and discuss issues from an informed perspective.
Enables Disconnected Working
Continue working with cached information and post updates once back online.
Customers
Emergency Responders
Provides emergency responders with enhanced situational awareness and communication to improve safety and deliver better response in the field.
Control Room Operators & Supervisors
Gives control room operators and supervisors greater visibility and enhanced communication with field-based resources and reduces dispatcher workload.
Police & Law Enforcement Patrols
Equips field officers with tools to simplify records capture, enhance awareness, and reduce administration so they can spend more time in the community.
Products & Capabilities
HxGN OnCall Dispatch | Mobile Unit extends HxGN OnCall Dispatch capabilities to in-unit devices, delivering exceptional UX and operational data. It offers role-based workflows, screen layouts for smaller form factors, and nighttime and high-contrast display. The solution enables users to:
- Monitor live operations via event and unit monitors
- Run searches and queries
- Receive events and alerts from the control room
- Self-attach to events
- Update status and event information
- Message units, individuals, groups, and dispatchers
- Make, update, and cancel tow requests
Agencies can easily configure Mobile Unit using the same simplified administration tools for office-based clients.
HxGN OnCall Dispatch | Mobile Responder connects first responders to the PSAP via a smartphone or hand-held tablet. Fully integrated with HxGN OnCall Dispatch, the mobile app helps public safety agencies make smarter decisions and improve safety and efficiency in the field. The solution enables users to:
- Run searches and queries
- Receive events and alerts from the control room
- Self-attach to events
- Update status and event information
- View positional information on a map
- Monitor each responder’s location
With Mobile Responder, responders can work away from their unit, stay updated during event changes, and share consistent situational awareness with the control room.
HxGN OnCall Records | Field-Based Reporting provides in-unit devices with real-time access to HxGN OnCall Records. The easy-to-use application enables fast and convenient data entry and report submission, saving time and money by reducing duplicative tasks and paper-based reporting.
Field-Based Reporting helps public safety agencies increase productivity and produce better, more timely reports to enhance awareness, allocate resources, and improve operations.
Spend less time writing reports and more time in your community. With HxGN OnCall Records | Mobile, police and law enforcement officers can search records, conduct interviews, capture information for reports, and issue citations more effectively from their smartphone or hand-held tablet. The app is simple to deploy and use, reducing police costs and burdens and increasing productivity. The solution enables users to:
- Capture rich information for record reports in the field
- Log traffic accidents, bookings, citations, and charges
- Support community engagement
- Scan driver’s license barcodes to auto-populate report details
- Capture photos as evidence
- Sketch accident diagrams
- Record accurate location with GPS
New Zealand Police
New Zealand Police uses Hexagon’s mobile response application to improve officer productivity, data sharing, and situational awareness.
Halton Regional Police Service
Halton Regional Police Service uses a mobile response application from Hexagon to push incident response data to personnel, improve field operations, and ensure officer...
