Traffic Safety & Roadside Assistance

Enhance roadway safety and improve traffic incident management.

Pennsylvania Turnpike Commission Improves Incident Response with Computer-Aided Dispatch

To improve the accuracy and efficiency of its incident management and response capabilities, the Pennsylvania Turnpike Commission deployed a computer-aided dispatch system to pinpoint the exact location of dispatch calls, reduce response times, and capture data for incident reporting.

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A truck enters a turnpike tunnel on Pennsylvania roadway

Traffic, highway, and roadside assistance organizations must ensure the safety of motorists and infrastructure. However, increasing traffic and freight, extreme weather, and constrained budgets create challenges to safe and effective operations.

Our integrated solutions for traffic control rooms, call centers, and field crews help identify problem areas more quickly and ensure fast and effective incident response to enhance safety and minimize disruption.


Quicker Detection

Fuse live information from calls, cameras, sensors, and field units for better situational awareness.

Faster Response

Rapidly identify, dispatch, and route the nearest suitable unit to a call, minimizing response time.

Better Service

By better allocating resources, organizations can maximize performance in the operations center and the field and improve customer service.

Intergraph Computer-Aided Dispatch

Industry-leading incident management software.

HxGN OnCall Records

Robust records management system (RMS) that provides rapid access to reliable information whenever and wherever needed.

HxGN OnCall Planning & Response

Web-based application for managing major incidents and events that integrates and coordinates resources, procedures, and communications for safe, effective action.