OUR STORY
Fire & Rescue
Respond quickly and effectively with the right resources.
Benefits
Improve Performance
Improve response times by optimizing information and resources.
Enhance Workflows
Implement business rules for incidents, units, incident command, and more for efficient operations.
Ease Implementations
Reduce configuration time and costs for mission-critical implementations with out-of-the-box fire and rescue workflows.
Explore Solution Capabilities
Our incident management solutions coordinate critical information and resources and track developing situations in real time. Through immediate and complete information about events and units, our solutions help fire and rescue servicesrespond to incidents with speed and efficiency.
With our computer-aided dispatch system, call-takers, dispatchers, and supervisors benefit from streamlined tools to field calls, create and update events, and manage resources, including multiple agencies and jurisdictions. Field personnel increase productivity through mobile applications and data, including access to pre-incident plans.
Our fire CAD supports agency-specific business rules and workflows and enables key capabilities, including response plan creation, unit recommendations, incident perimeters, and hospital routing. Interfaces to fire station alerting, printing, and paging systems enable quicker turnout, while integration with recordsmanagement and resource optimization systems streamline operations. Whether in the communications center, the station, en route, or on scene, personnel can access actionable information whenever and wherever needed.
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News Releases
Whether it’s a typical workday or a large-scale crisis, an agency must be agile enough to meet critical demands. Deployable on-premises or in the cloud, agencies can seamlessly integrate analytics software with computer-aided dispatch (CAD) and records management systems (RMS) to ensure resources match the scale of the required response.
Utilizing visual dashboards that pull information from a CAD system, HxGN OnCall Analytics provides a real-time glimpse into calls-for-service hot spots. It also details how many units were dispatched to a location, where and when the call occurred, and time of service.
Built-in reporting functions, which pull data from the same source of truth, can identify whether there are trends within user-generated parameters. This information is crucial when planning everything from daily schedules to large-scale events to ensure there are enough available units to meet service demands.
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Make Public Safety Analytics, Reporting & Decision-Making Faster, Easier & More Accessible
Alberta Health Services Transforms EMS Data into Business Intelligence
In partnership with Emergency Reporting,we offer a fully integrated, web- and cloud-based fire and EMSreporting and records management system that lets agencies easily track, manage, andanalyze what’s going on at their station. It serves as the main point of entryfor a wealth of data and insights about a department. Our solution includes a variety of modules to make it easier to input and view critical data.
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Natural disasters and large-scale public events create challenges far beyond the scope of day-to-day incidents. Our solutions provide emergency operations centers and multiple organizations with reliable information, clear and unambiguous communications, and tools to adapt to rapidly changing situations.
With our computer-aided dispatch system, agencies can create special zones, implement predefined standard operating procedures, and operate additional control rooms, including remote or mobile command centers. With our major events and geospatial software, emergency operations centers, command staff, and multiple, diverse organizations can collaborate, sharing and accessing critical information during planning, response, and recovery.
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Manage the Entire Life Cycle of Major Incidents & Events
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Bouches-du-Rhône Fire Brigade Modernizes Response with I/CAD
Our smartphone apps enable citizens to quickly and easily contact emergency services and report incidents. Our apps provide location-based information aiding emergency calls for service and non-emergency citizen reports. By simply tapping a screen, citizens can request aid, report concerns, and connect with emergency services.
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Pure Force And Rescue Corporation Connects Public Safety Agencies
Considering the Cloud?
As cities look to the future, agencies are beginning to use cloud capabilities for mission-critical systems. Explore resources to determine if the cloud is right for your agency.
HxGN OnCall Dispatch
Agile next-gen call-taking and computer-aided dispatch (CAD) capabilities that link callers, dispatchers, managers, and field officers for faster, more effective response.
Moving Public Safety to the Cloud e-book
Download this e-book to learn how your public safety agency can embrace cloud-based technologies to improve safety and resiliency.
By ensuring we assign the right type and quantity of units, based on event type and level of incident, it optimizes our resources and reduces our incident handling costs.
