Ambulance & EMS
Respond quickly and effectively, meet performance targets, and improve patient care.
Explore Solution Capabilities
When lives are on the line, the public expects nothing less than optimal performance from emergency medical services. With a robust analytics system, agency leaders have instant access to complex data that they can adapt, analyze, explore, and share for improved decision-making.
Easily integrated with computer-aided dispatch (CAD) and records management systems (RMS), HxGN OnCall Analytics promotes efficiency through analysis of historic and real-time reporting, as well as forecast models. These tools enable leaders to assess operations over a specified range while drilling down on specific tasks like processing, arrival, and total service times.
In addition to operational efficiency, evidence-based data insights derived from analytics software can ultimately lead to decreased costs, increased employee engagement, and greater public transparency.
Natural disasters and large-scale public events create challenges far beyond the scope of day-to-day incidents. Our solutions provide emergency operations centers (EOCs) and multiple organizations with reliable information, clear and unambiguous communications, and tools to adapt to rapidly changing situations.
With our computer-aided dispatch system, agencies can create special zones, implement predefined standard operating procedures, and operate additional control rooms, including remote or mobile command centers. With our major events and geospatial software, emergency operations centers, command staff, and multiple, diverse organizations can collaborate, sharing and accessing critical information during planning, response, and recovery.
Computer Aided Dispatch Software
for Emergency & Disaster Management
Manage the Entire Life Cycle of Major Incidents & Events
Germany’s Kassel Fire Brigade Aids Refugee Crisis with Emergency Planning and Response Solution
Our smartphone apps enable citizens to quickly and easily contact emergency services and report incidents. Our apps provide location-based information aiding emergency calls for service and non-emergency citizen reports. By simply tapping a screen, citizens can request aid, report concerns, and connect with emergency services.
Related Resources & Products
WITHIN WEEKS, THE CAD IMPROVED OUR SERVICE TO PATIENTS, OTHER HEALTH PROFESSIONALS, AND OUR OWN OPERATIONAL STAFF.