For public safety agencies separate command staffs and self-contained incident command processes complicated cross-organizational collaboration and response efforts. While cantonal and municipal agencies in Switzerland deployed liaison officers to exchange information during multi-agency events or incidents across jurisdictions, only the Zurich-area police jointly managed major incidents and events via a shared system.
To improve collaboration and response during natural disasters, terrorist attacks, and large-scale social or sporting events, emergency services needed a shared system that could harness common objectives and information.
To support the financing, development, and operation of a shared system by multiple organizations, public safety agencies in eastern and in Switzerland formed the Situation and Command Information System (LAFIS) Association.
Using Intergraph Planning & Response, LAFIS has been able to harness the collective capabilities of diverse responders and provide tools to manage incidents and events throughout the entire life cycle. The system meets the members’ requirements for usability, availability, and user-friendliness to support complex operations.
The association and its shared system simplifies coordination during high-profile activities, such as the World Economic Forum in Davos. Nearly one-third of the Swiss population benefits.