Our incident management solutions coordinate critical information and resources and track developing situations in real time. Through immediate and complete information about events and units, our solutions help fire and rescue services respond to incidents with speed and efficiency.
With our computer-aided dispatch system, call-takers, dispatchers, and supervisors benefit from streamlined tools to field calls, create and update events, and manage resources, including multiple agencies and jurisdictions. Field personnel increase productivity through mobile applications and data, including access to pre-incident plans.
Our fire CAD supports agency-specific business rules and workflows and enables key capabilities, including response plan creation, unit recommendations, incident perimeters, and hospital routing. Interfaces to fire station alerting, printing, and paging systems enable quicker turnout, while integration with records management and resource optimization systems streamline operations. Whether in the communications center, the station, en route, or on scene, personnel can access actionable information whenever and wherever needed.