Hexagon supports smart city operations in Manaus, Brazil
HUNTSVILLE, Ala., 15 September 2022
Hexagon’s Safety, Infrastructure & Geospatial division today announced the city of Manaus, Brazil, has begun deploying Hexagon solutions in its City Cooperation Center (CCC), the nucleus of Manaus’ smart city transformation. The integrated technologies will deliver a real-time operational view of the city that will expedite emergency response and improve public works through automation and artificial intelligence (AI).
Established in 2021, Manaus CCC houses civil defense, municipal guard, traffic and urban mobility agencies. The center aims to improve the quality of life for 2.2 million residents by more effectively predicting and responding to citizen needs through better cooperation between public organizations.
Hexagon’s solutions provide the information and capabilities that enable CCC to automate incident detection and response, from public safety emergencies to parking violations to infrastructure repairs. Integrated with data from surveillance systems, weather stations, public applications and sensors located across the city, the Hexagon systems will generate notifications that are automatically analyzed and assigned to the appropriate department for response. The new, coordinated workflows will allow agencies to quickly identify and resolve problems and emergencies faster.
“This is a significant technological evolution because it allows us to monitor and respond to incidents in real time,” said Sandro Diz, superintendent, Manaus City Cooperation Center. “The next step is to integrate other agencies and services beyond the municipality, so the city will become even more connected.”
Manaus CCC is using HxGN OnCall Dispatch, Hexagon’s industry-leading computer-aided dispatch solution, to centralize dispatching and incident response data and workflows, including HxGN OnCall Dispatch | Smart Advisor, an assistive artificial intelligence (AI) solution that mines operational data and alerts staff to emerging situations. The center will also leverage Hexagon’s physical security information management (PSIM) capabilities to integrate and assess data from sensors and other systems for real-time monitoring and unprecedented situational awareness. Staff will also leverage Hexagon’s M.App Enterprise to visualize and analyze data to improve planning and operations through intuitive map-based dashboards and applications.
“By integrating, modernizing and digitizing city operations, Hexagon is helping Manaus bring its smart city project to life,” said Sergio Nunes, senior vice president of Latin America for Hexagon’s Safety, Infrastructure & Geospatial division. “Deploying first-of-its-kind technologies, like the Smart Advisor assistive AI solution, establishes Manaus as an innovator amongst cities across South America, and we are proud to support their efforts.”
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Hexagon’s Safety, Infrastructure & Geospatial division improves the resilience and sustainability of the world’s critical services and infrastructure. Our solutions turn complex data about people, places and assets into meaningful information and capabilities for better, faster decision-making in public safety, utilities, defense, transportation and government.