IT Services for Healthcare

IT Services provides award-winning support for all healthcare IT needs.

IT Services for Healthcare

IT Services from Hexagon Safety & Infrastructure puts long-term healthcare providers back in control of quality outcomes. Our award-winning support offerings deliver a single point of contact to address all IT needs.

With more than 20 years of long-term healthcare IT experience, our team of customer-centric professionals will work closely with your organization to determine which solutions best fit your needs – from help desk, field, and voice services to remote network management, on-site support, Point of Care kiosks, and more.

Shaping Smart Change in Long-Term Healthcare

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Customize Your Solutions

Develop mobile and web apps for your unique healthcare needs

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Deploy Infrastructure Quickly

Install and maintain IT systems on time and on budget

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Fast, Flexible Support

Solve issues across any platform at any time

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Optimize Processes

Proactive IT monitoring and support prevent issues from arising

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Single Point of Contact

Communicate with a dedicated IT representative 24/7


Services & Support

Help Desk
Hexagon offers all levels of IT support from an integrated service desk available 24/7. Our award-winning service management provides omni-channel assistance, allowing users to communicate with a trained representative via chat, phone, email, or our self-service portal in real time. From operating systems and desktop application support to hardware diagnosis and supplemental staffing, we deliver a variety of standard and custom plans to meet your needs.
Field Services
Hexagon can deploy and maintain your organization’s existing IT infrastructure on time and on budget. We offer end-to-end project management of technical solutions, as well as critical infrastructure support. With extensive experience in the long-term healthcare market, our national footprint of technical personnel can oversee and support your technology projects and implementations, such as cabling services, project management, equipment installation, MACD, telecommunications support, network activation, and more.
Logistics
Our Logistics Center manages the full asset life cycle to meet all your hardware needs – from procurement, configuration, deployment, repair, and accounting to end of life.
Point Solutions
We develop mobile and web applications, such as Point of Care kiosks, to meet your unique business needs. Our ServiceNow platform creates custom management solutions for the long-term healthcare market, making us more than just a service provider.