Becoming More Resilient to Emergency Events

On May 17, Hexagon Safety & Infrastructure will be guest hosting a webcast with the Conference Board of Canada. We will be discussing solutions that enable emergency operations centers and mobile impact teams to react faster and with greater efficiencies to emergency events. I invite you to register and attend this free webcast.

The webcast follows the Conference Board of Canada’s recent Resilience Conference, where Hexagon was a key session presenter. At the conference, our Canadian team discussed recent events that required technology to build situational awareness with conference attendees. We also highlighted the importance of planning and training in emergency management, as well as solutions that allow organizations, governments, and companies to better prepare for and respond to emergencies.

The Resilience Conference opened with an excellent panel discussion with officials from the City of Toronto and the city’s utility provider, Toronto Hydro. The panel presented on lessons learned from the city’s 2013 ice storm, which crippled Toronto. Here are few key points from the presentation.

Emergency events require the need to communicate frequently with partners
The City of Toronto had a priority list of items to address as it responded to the ice storm. The first was to clear above-ground electric utility lines of debris and tree limbs. City contractors worked with Toronto Hydro to attend to this need. The second priority was to open up roadways to keep people, emergency services, and businesses moving. As the city moved through its priority list, we learned of other partners and departments who worked with the city: transportation, solid waste management, parks, city purchasing, and more.

Emergency events require the need to communicate with the public
Citizens, media, service providers, and communities from other jurisdictions need to be kept updated. While emergency events might seem to only impact localized areas, their effects are more widespread. Private businesses may have staff in affected areas that it is responsible for. Citizens expect a regular feed of updates to manage their own recovery efforts. And it is best if this news and communication comes from one source of authority.

There may never be a sufficient level of human resource to respond to emergency events
Disasters and catastrophic events pull communities and relief organizations from afar to assist those impacted. While the spirit to return the community to normalcy as fast as possible is there, there may never be enough people or time for that to happen quick enough.

Not only do emergency events require a solution or process to connect the office of emergency management to its field teams, they also require communication and collaboration with other organizations (partners) who are assisting with the response efforts. There is also a need for these solutions to integrate with third party notification systems that may be employed by other organizations to communicate event information to the public, media, or employees.

Join us on May 17 as we discuss the application of technology to emergency management, which enables teams to work together within a common operating picture, delivering greater response efficiencies.

About Desmond Khor