Public safety analytics and crime analytics

The HxGN OnCall Analytics suite provides police, fire, emergency medical services and dispatch centers with intelligent data visualization and analytics tools for evidence-based reporting, analysis and communications.

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Turn knowledge into action. HxGN OnCall Analytics helps public safety agencies overcome the challenges of raw, fragmented, incomplete or incorrect data by transforming it into valuable reports. With it, agencies can see their data in new ways to better assess performance, allocate resources and improve operations.

Out of the box, HxGN OnCall Analytics offers your agency:

Clean, comprehensive and business-ready data
Reduced analytics costs and delays
Pre-built and custom reports and dashboards
Spatial analysis and playback

Multi-source data warehouse
Easy customization and configuration
On-premises or cloud deployment

The easy-to-use data visualization and analytics software suite creates a single source of truth, empowering users agencywide to solve complex business problems and drive smarter decision-making.

Benefits

Unlocks valuable data assets

Transform complex data into actionable reports and dashboards your agency can explore, analyze, adapt and share for better decision-making and analysis.

Empowers public safety staff

Leverage interactive, business-ready content that enables more staff to run reports and conduct analysis, delivering greater insight and value.

Builds trust and transparency

Share easy-to-understand reports and analyses to enhance public trust, dispel misconceptions, demonstrate compliance and justify funding.

Customers

Police and law enforcement

Provides data-driven policing using real-time and historical data to monitor live events, align resources to demand and deliver governance and oversight.

Fire and EMS

Provides fire and EMS with reporting and analysis tools to meet response time targets and inform budget, staffing, equipment and station needs.

Dispatch centers

Provides dispatch centers with call distribution insights and trends to optimize response times, reduce operator workloads and better align resources to demand.

HxGN OnCall Analytics | Dispatch Advantage
HxGN OnCall Analytics | Dispatch Advantage offers complete dispatch data visualization and analytics capabilities for evidence-based reporting, analysis and decision-making. Ideal for larger data sets, Dispatch Advantage delivers comprehensive reporting and analysis features and reports, including live operational data.

It provides pre-built, paginated and visual content for assessing, reporting and optimizing critical emergency response tasks. With it, agencies can supervise events, align resources to meet demand in the PSAP or field, monitor performance, conduct post-event reviews and investigations, manage tow requests and providers and more. The solution features:

Full data warehouse with 17 subject-area data models

24 paginated report templates for use with Microsoft SSRS Report Builder

19 visual report templates for use with Microsoft Power BI
HxGN OnCall Analytics | Dispatch Essentials
HxGN OnCall Analytics | Dispatch Essentials provides core reporting and analysis capabilities for smaller data sets. The solution features:

Core data warehouse with 7 subject-area data models

24 paginated report templates for use with Microsoft SSRS Report Builder

10 visual report templates for use with Microsoft Power BI
HxGN OnCall Analytics | Records Essentials
HxGN OnCall Analytics | Records Essentials provides essential reporting and analysis capabilities for HxGN OnCall Records data. Best for smaller data sets, it includes a basic data warehouse with:

16 subject-area data models

25 standard reporting templates for use with Microsoft SSRS Report Builder

19 standard reporting templates for use with Power BI
HxGN OnCall Analytics | Power Visuals
HxGN OnCall Analytics | Power Visuals helps users better understand event sequences and incident patterns by examining data changes over time and geographic area. It provides location-based insights through spatial visualization, analysis and playback capabilities. Power Visuals features:

Location-based information plotting

Pin and hotspot mapping

Dynamic clustering

Geofencing (geospatial filtering)

Cross-filtering interaction with Microsoft Power BI features

Playback control, including multi-unit automated vehicle location (AVL) records
HxGN OnCall Analytics | Data Warehouse

HxGN OnCall Analytics | Data Warehouse makes your agency’s data resources more reliable, accessible and usable. By uniting disparate data stores, it transforms complex database schemas into clear business themes that are easy to understand and employ across your organization.

Data Warehouse also improves data quality by flagging errors and inconsistences. It enhances query performance, creating a single source of truth all staff members can use. With it, agencies can leverage information assets by making HxGN OnCall Dispatch and Records data available throughout the enterprise, including use in third-party tools.