“It is not because things are difficult that we dare not do them, it is because we do not dare that they are difficult.”
Hexagon Safety & Infrastructure President Steven Cost opened his HxGN LIVE Hong Kong keynote with this quote from Seneca – a Roman philosopher, playwright and advisor to Nero. Cost’s keynote was the last in a larger keynote presentation delivered to conference attendees engaged in the Synergy track. The quote served as an apt introduction to his keynote and transition that parlayed concepts and themes that were presented by Claudio Simao, chief technology officer of Hexagon, and Connie Zhang, president of Hexagon Ventures in Greater China.
The Synergy track keynote presentation theme was Smart Cities, Smarter Nations. Cost’s portion of the keynote focused on real-world customer examples of smart organizations, smart cities, and smart nations that are built upon connected, convergent, contextual, and consumable technologies.
In a region with the world’s fastest growing economies and metropolitan areas, Cost’s keynote was quick to demonstrate how Hexagon Safety & Infrastructure’s capabilities and innovative solutions are able to tackle some of the biggest challenges facing large-scale utility providers, transportation departments, and public safety agencies, such as rapid population growth, stressed infrastructure, and other issues that underpin economic and social well-being of cities and countries.
“Around the world, there are governments and businesses that are daring to innovate -- to better serve their citizens and customers,” said Cost. “With the help of Hexagon solutions, these organizations are creating smart organizations, smart cities, and smart nations.”
For the smart organizations section in his keynote, Cost highlighted how Hexagon Safety & Infrastructure’s outage management solutions are helping Oncor, the largest utility in Texas and the sixth-largest utility in the U.S., improve service reliability and customer satisfaction. By integrated millions of smart meters with Hexagon’s outage management system and other smart grid technologies, Oncor can detect and correct power quality issues before an outage occurs. Cost pivoted to Hong Kong Electric, which has been using Hexagon Safety & Infrastructure’s advanced utility GIS solution for over 20 years.
“From Texas to Hong Kong, Hexagon Safety & Infrastructure is proud to serve smart organizations such as Oncor and HK Electric,” said Cost.
In the smart cities section of his keynote, Cost discussed how Hexagon’s industry-leading computer-aided dispatch (I/CAD) is serving the cities of Sao Paulo and New York City by improving traffic management and public safety. In Sao Paulo, I/CAD helps the city’s traffic management company, CET, respond to 13,000 daily events, keeping traffic moving and roads safe. CET is helping transform Sao Paulo into a leader in urban innovation -- through convergence of traffic management with the city’s transport and security systems.
In New York, Hexagon solutions are helping public safety agencies transform the municipality into a “Safe City.” Cost highlighted Frost & Sullivan’s Four Pillars of a Safe City: integrated communications and technology, multi-agency collaboration, shared command and control, and intelligence and analytic capabilities.
“We’re proud of our efforts to help make one of the world’s great cities -- New York City -- a safe city by leveraging these pillars,” said Cost.
In New York City, I/CAD helps more than 1,000 dispatchers answer more than 30,000 emergency and non-emergency calls per day, ensuring the New York City Police Department (NYPD) can respond to and find the location of incidents in a city of 8.5 million citizens. Following the successful implementation of NYPD, the New York City Fire Department (FDNY) selected I/CAD earlier this year as the foundation for its fire and emergency medical services dispatching. NYPD and FDNY are among the largest and most respected emergency response agencies in the world.
For the smarter nations portion of his keynote, Cost highlighted the New Zealand Police and its efforts to change the face of policing across the entire country. With a decades-long relationship with Hexagon Safety & Infrastructure, the New Zealand Police use a suite of integrated solutions, including I/CAD and Mobile Responder, to improve police performance and productivity. Cost talked about the new Crash Analysis System being used by the New Zealand Transport Agency, which will aid both police and transportation planners in ensuring the safety of travelers on New Zealand’s roads.
Cost also took the opportunity to discuss the recently announced partnership and co-development agreement for a mobile application called On Duty.
“Building on the strong results from previous solutions, Hexagon and New Zealand Police have taken our partnership to an even higher level,” said Cost. “OnDuty is expected to help streamline workflows and reporting, optimizing police time and productivity. It’s designed to provide unified access to consumable information from various police systems.”
Continuing the theme of collaboration, Cost discussed Hexagon’s smart city partnership with Huawei Technologies, which was announced earlier during the conference.
“We are looking forward to our new partnership with Huawei. Through this partnership, we can deliver fully integrated smart solutions including hardware, software, and services.”
Cost closed his keynote by focusing on the synergy that exists across the Hexagon brands.
“When you look across our businesses and solutions, the whole is greater than the sum of our parts,” Cost said. “It is this diversity working together – offering the full breadth and depth of our technologies — which truly gives Hexagon the ability to drive change, quality and productivity for customers.”
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Father. Tech writer. Digital marketing ninja. Justin Dinger has a decade of marketing and communications experience with enterprise technology, software, and IT service companies. For Hexagon Safety & Infrastructure, Dinger has a hand in digital strategy, content marketing, and social media management.