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Office of Unified Communications Leverages Multi-Agency Dispatch

Needing to consolidate call-taking and dispatch in the U.S. capital, Washington, D.C.’s Office of Unified Communications implemented a multi-agency incident management system, including mobile and analytics software.

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Dispatcher responds to challenge of multi-agency communication


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[Hexagon] offers a COTS solution that is highly configurable and...allowed us to provide a cost-effective hosted solution.
- Glen Miller Director of IT, E-Comm