BWI Airport Deploys Integrated Security and Response Solution

Needing to support multi-agency incident management and response at BWI Airport, the Maryland Aviation Administration integrated physical security information management and computer-aided dispatch systems to improve situational awareness and consolidate dispatching and service processing.

BWI Airport

The Challenge

Baltimore/Washington International Thurgood Marshall (BWI) Airport is the busiest airport in the Baltimore-Washington, D.C. area, and is widely recognized as leader in airport security and public safety. The agency responsible for keeping passengers and cargo safe and secure at BWI Airport is the Maryland Aviation Administration.

To support multi-agency incident management and response at BWI Airport, the Maryland Aviation Administration needed an integrated dispatch and physical security system to consolidate dispatching and service processing for all airport police, fire, and emergency medical services. The solution would need to support the Maryland Aviation Administration’s newly formed Consolidate Dispatch Center (CDC) with the ability to monitor and respond to several thousand alarms generated from campuswide safety and security systems. The solution also needed to support the CDC’s mission as the secondary Public Safety Answering Point (PSAP) to the Anne Arundel County PSAP.


The Solution

The Maryland Aviation Administration selected Hexagon Safety & Infrastructure to implement an integrated physical security information management (PSIM) and computer-aided dispatch (CAD) system.

Powered by Hexagon’s I/Security and I/CAD, the CDC has fully integrated video and sensor system monitoring and control coupled with communications and dispatch. These combined capabilities provide operators and officers with complete situational awareness – from detection and assessment to response. In addition to automated vehicle locator (AVL) and mobile data computer subsystems, the integrated systems include an enhanced 911 emergency call processing system with instant recall/recorder functionality, a National Emergency Number Association standard master clock system, a controlled access and closed circuit security system, a telephony system, a 911 database management system, a fire alarm monitoring system, a fire station alerting system, dispatch consoles, and associated dispatch furniture.

Using Hexagon’s public safety and security solutions, the Maryland Aviation Administration has a fully integrated platform, including all necessary software, hardware, and integration services for multi-system and multi-agency coordination.


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