Welcome to CONNECT

Innovative Ways of Working: Applying System Thinking Across Infrastructure and Non-Infrastructure Domains

Improving customer service and lowering total expenditures are driving U.K. water utilities to move from non-intelligent asset registers to creating a digital twin for entire asset databases. In this post, industry expert Keston Morris discusses how water utilities can apply system thinking and other innovative approaches to work across domains.

Clevest Partnership Brings New Opportunities to Hexagon’s Utility and Telecommunication Customers

Hexagon and Clevest have partnered to offer robust workforce automation products alongside Hexagon’s utility GIS and outage management systems. In this post, Pam Bernier discusses the benefits and advantages this strategic partnership brings to our customers.

Hexagon Heads to IACP 2018

The International Association of Chiefs of Police's annual conference and expo is right around the corner. In this post, Beth Harte highlights the in-booth presentations and public safety technology we will be showcasing at this year's event.

Enabling Smarter Operational Resilience: What U.K. Water Utilities Can Learn from Other Sectors

Learning from other sectors has been a common theme in recent discussions across the U.K. water industry. In this post, Keston Morris discusses the benefits water utility companies could reap by adopting incident command practices used by public safety agencies to manage major incidents and events.

4 Change Management Principles for Embracing Mobile Technologies

Here are four change management principles to help your officers and first responders successfully transition to mobile technologies in the field.

How to Prepare Police Officers and First Responders for Mobile Technologies

Mobile technologies have the potential to transform how police and law enforcement agencies respond to calls, operate, and engage with the public. In this post, our mobile products manager Waylon Kenning shares a few ideas on how to prepare officers and first responders for mobile technologies.

Rethinking Control Rooms and Service Expectations in the Digital Age

In British APCO’s latest quarterly journal, Peter Prater writes about how control room supervisors and managers can successfully address changing service expectations and demands in the digital age.

Taking to the Streets for Safer Cities

Today’s cities strive for a safer, more effective transportation system for the traveling public. In this post, we discuss how collaboration between policymakers, engineers, and design technology contributes to safer streets and cities.

Utilizing Mobile Solutions to Improve Fire Response

In this post, Pam Bernier discusses how mobile incident management solutions can help fire agencies improve response and operations. Bernier also highlights and recaps other topics covered in our recent webinar.

Multi-Agency Coordination and Response Make Cities More Resilient

In this post, Michael Seah discusses how public safety agencies can overcome today’s big challenges using multi-agency coordination as well as other topics he’ll cover in our upcoming Safe Cities webinar.