Improving customer service and lowering total expenditures are driving U.K. water utilities to move from non-intelligent asset registers to creating a digital twin for entire asset databases. In this post, industry expert Keston Morris discusses how water utilities can apply system thinking and other innovative approaches to work across domains.
Hexagon and Clevest have partnered to offer robust workforce automation products alongside Hexagon’s utility GIS and outage management systems. In this post, Pam Bernier discusses the benefits and advantages this strategic partnership brings to our customers.
The International Association of Chiefs of Police's annual conference and expo is right around the corner. In this post, Beth Harte highlights the in-booth presentations and public safety technology we will be showcasing at this year's event.
Learning from other sectors has been a common theme in recent discussions across the U.K. water industry. In this post, Keston Morris discusses the benefits water utility companies could reap by adopting incident command practices used by public safety agencies to manage major incidents and events.
Here are four change management principles to help your officers and first responders successfully transition to mobile technologies in the field.
Mobile technologies have the potential to transform how police and law enforcement agencies respond to calls, operate, and engage with the public. In this post, our mobile products manager Waylon Kenning shares a few ideas on how to prepare officers and first responders for mobile technologies.
In British APCO’s latest quarterly journal, Peter Prater writes about how control room supervisors and managers can successfully address changing service expectations and demands in the digital age.
Today’s cities strive for a safer, more effective transportation system for the traveling public. In this post, we discuss how collaboration between policymakers, engineers, and design technology contributes to safer streets and cities.
In this post, Pam Bernier discusses how mobile incident management solutions can help fire agencies improve response and operations. Bernier also highlights and recaps other topics covered in our recent webinar.
In this post, Michael Seah discusses how public safety agencies can overcome today’s big challenges using multi-agency coordination as well as other topics he’ll cover in our upcoming Safe Cities webinar.