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2 Results for Author Keston Morris

Innovative Ways of Working: Applying System Thinking Across Infrastructure and Non-Infrastructure Domains

Improving customer service and lowering total expenditures are driving U.K. water utilities to move from non-intelligent asset registers to creating a digital twin for entire asset databases. In this post, industry expert Keston Morris discusses how water utilities can apply system thinking and other innovative approaches to work across domains.

Enabling Smarter Operational Resilience: What U.K. Water Utilities Can Learn from Other Sectors

Learning from other sectors has been a common theme in recent discussions across the U.K. water industry. In this post, Keston Morris discusses the benefits water utility companies could reap by adopting incident command practices used by public safety agencies to manage major incidents and events.