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22 Results for Author Beth Harte

PSAP Digital Trends: From Next Generation 911 to Social Media

We recently spoke to Alex Richardson, a market analyst focused on critical communications at IHS Markit, about his findings on how digital communications are changing command and control rooms. Here’s what he had to share.

How Today’s PSAP Interoperability Is Advancing Command and Control

Recently, we talked to George Rice, the executive director of iCERT, and Steve Ambrosini, executive director at the IJIS Institute, to understand how today’s technology, trends, and policymakers are changing – and challenging – the way that PSAPs work together to serve multiple jurisdictions.