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3 Results for Author Jim DeFreeuw

Sonoma County Public Safety Consortium Quickly Adds New Response Units to Computer-Aided Dispatch System

In this post, Jim DeFreeuw discusses how Hexagon’s computer-aided dispatch system helped the Sonoma County Public Safety Consortium easily add new units from outside jurisdictions during California’s Tubbs Fire in October 2017.

Hexagon’s Computer-Aided Dispatch Provides Seamless Interoperability for Sonoma County Public Safety Consortium

In this post, Jim DeFreeuw discusses how the interoperability capabilities of Hexagon’s computer-aided dispatch system helped the Sonoma County Public Safety Consortium communicate and work with multiple response agencies during California’s Tubbs Fire in October 2017.

How the Sonoma County Public Safety Consortium Quickly Scaled to Handle Call Volumes Dramatically Above Normal Capacity

In this post, Jim DeFreeuw discusses how the resiliency of Hexagon’s computer-aided dispatch system helped the Sonoma County Public Safety Consortium manage an 822 percent increase in call volume during California’s Tubbs Fire in October 2017.