Using Mobile Dispatch Applications to Improve Field Operations and Agency Workflows

HRPS officer in a car.

As part of the Greater Toronto Area in Ontario, Canada, Halton Regional Police Service (HRPS) ensures the safety of more than 500,000 citizens across 1,000 square kilometers in one of the country’s fastest growing regional municipality. While Halton has been named Canada’s Safest Regional Municipality, Halton Regional Police Service continually researches technology solutions to help it improve service delivery and operational efficiencies.

Wanting a better way to connect its field officers with incident response data, Halton Regional Police Service needed a mobile application that would push information from its computer-aided dispatch system to smartphones and tablets. The agency wanted a solution that would allow officers to collect, share, and access task-specific policing data in real time.

Watch how Halton Regional Police Service seamlessly connects field officers to computer-aided dispatch data and task-specific information using Intergraph Mobile Responder.


For more information on how our mobile technologies can improve efficiency across your agency, download the e-book, "Advancing Policing Through Technology."

Pamela Van Asseldonk
About Pamela Bernier

Pamela Bernier is a senior marketing specialist for Hexagon's Safety & Infrastructure division. Bernier has five years of experience in the public safety and utilities industry including police, fire, emergency management, and distribution – gaining valuable insight into the global business. She holds a Bachelor of Business Administration from Wilfrid Laurier University.