Louisiana Utility Selects Intergraph to Provide Outage Management System for Smart Grid Project

Lafayette Utilities System implements InService to reduce power restoration times, improve grid reliability.

HUNTSVILLE, Ala., July 12, 2012

Lafayette Utilities System (LUS), an electric, water and wastewater provider in Lafayette, Louisiana, has selected Intergraph’s InService software solution to provide an outage management system (OMS) to improve customer service, reduce power restoration times and improve grid reliability. LUS, a utility with more than 62,000 electric customers and 828 miles of distribution lines, was recently awarded a U.S. Department of Energy ARRA grant for its smart grid project. The project included the deployment of advanced metering infrastructure (AMI) and an outage management system.

LUS places strong importance on an efficient OMS. Extreme weather conditions, such as hurricanes, can sometimes damage the distribution system and cause health and safety emergencies. Intergraph’s InService OMS will utilize the capabilities of AMI and the grid automation deployed at LUS and will significantly improve grid reliability by allowing LUS to more quickly and accurately identify the location and magnitude of an outage. This will facilitate more efficient and timely service restoration and faster, smarter decision-making. The OMS will be integrated with LUS’s back-office systems, including AMI, CIS, WMS and SCADA, so service restoration information is available to utility operations personnel, emergency services and customers in near real-time. Intergraph is also using GIS data to feed the network model into InService.

Intergraph’s InService solution for OMS provides the foundation for improving outage response and restoration times, quickly analyzing and diagnosing trouble and efficiently dispatching and mobilizing field crews. InService delivers a consolidated user environment for powerful visualization of fast, changing conditions through one common operating picture. This provides the system operator with an integrated real-time system with architecture that supports supervisory control via any SCADA system for complete command and control, trouble analysis, device control, automated dispatching and more. These benefits directly improve overall operational efficiency, increase reliability, and provide better information for accurate and timely customer communications at LUS.

“We anticipate a strong return with this new implementation from Intergraph and expect to significantly reduce outage times when unfortunate weather events occur,” explains Mike Boustany, Electric Operations Manager, LUS. “Furthermore, InService OMS will be a valuable tool in collecting system performance metric data, which will be used to meet the Department of Energy’s measurement criteria.”

“Intergraph is pleased to partner with LUS on its smart grid project initiatives with InService OMS,” adds Hank Dipietro, Vice President of Utilities & Communications, Intergraph Corporation. “We are committed to helping LUS restore power faster than ever before for the citizens of Lafayette, Louisiana.”

LUS plans on fully implementing the OMS portion of its smart grid project by September 2012.


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About Lafayette Utilities System (LUS)
LUS is located in Lafayette, Louisiana, and is a publicly owned and operated municipal utility responsible for providing electric, water, wastewater and telecommunication services. LUS serves 62,269 electric customers and 56,587 water customers, and is a department of a city-parish consolidated government – Lafayette Consolidated Government (LCG).