HUNTSVILLE, Ala., May 03, 2012
London Hydro, London, Ontario’s sole electrical provider servicing approximately 410 square kilometers of territory, recently selected Intergraph’s InService outage management system (OMS) and mobile workforce management solutions to consolidate and streamline administration of its electrical distribution control room. These solutions will fully integrate with Intergraph’s G/Technology and GeoMedia products, which were previously implemented at London Hydro in 2006, eliminating any need for middleware or third-party products. Intergraph’s InService will supply London Hydro with an all-encompassing system of information between the field and the back office.
Intergraph’s InService solution, which includes a robust OMS with automated metering infrastructure (AMI), and supervisory control and data acquisition (SCADA) interfaces, will allow London Hydro to utilize an integrated digital operating model. This model will serve as a single source for outage management, SCADA and mobile workforce management, as well as reduce restoration times, give accurate and timely reporting and analysis and generate comprehensive audit statistics.
Intergraph’s mobile workforce management solution, along with regionally developed outage web reporting and call-taker applications, will enable London Hydro to deliver timely responses to its trouble calls and show planned and current outages overlaid on Google Maps. In addition, Intergraph’s control room logger will provide the necessary capture/reporting and auditing of London Hydro’s work protection requirements.
“Intergraph has been with us every step of the way during our GIS implementation and OMS planning period,” explains Syed Mir- CIO, London Hydro. “We fully expect Intergraph’s InService solution to unify our distribution control, outage and field response – maximizing our smart grid operations efficiency.”
“It’s exciting to see London Hydro achieve a clearer picture of its infrastructure and be able to easily share data, both internally and externally, using InService,” states Rob Patten, Vice President of Intergraph’s SG&I Sales in Canada. “We look forward to continuing our relationship with London Hydro in support of its complete utilities life cycle.”
The implementation is expected to span the next three years, beginning with the implementation of InService OMS solution and ending with Intergraph’s mobile workforce management solution.