City of Boston Modernizes Emergency Response with Intergraph Incident Management Solution

Office of Innovation and Technology acquires Intergraph computer-aided dispatch, mobile dispatch, and records management to optimize public safety response.

HUNTSVILLE, Ala. , June 08, 2011

The City of Boston, Massachusetts, in partnership with the City’s Police, Fire and Emergency Services, has acquired Intergraph public safety computer-aided dispatch (CAD) and mobile dispatch to update the city’s incident response technology.

Dispatchers and responders will use Intergraph’s fully integrated public safety applications to optimize emergency response in the tenth largest metro area in the U.S., with estimated population of 650,000 residents, plus nearly 20 million international visitors annually. The use of Intergraph software across the city’s Police, Fire and Emergency Services agencies will enable better communications and coordinated response to all types of incidents. The City of Boston selected Intergraph to provide the latest, state-of-the-art technology. The combination of Intergraph’s world leading CAD system with the recently acquired inPURSUIT Records Management System (RMS) presents a robust solution to manage the city’s public safety incident management and response.

"We’re pleased to partner with the City of Boston to help their trusted public safety professionals protect people and property in their historic city," said John K. Graham, President, Intergraph Security, Government & Infrastructure. "We’re pleased that city officials recognize our incident management technology as the right choice to optimize its police, fire, and EMS response.

A key component of the solution is interoperability. “By supporting the Microsoft BizTalk Server platform, Intergraph enables its customers to quickly and easily share information across agencies and jurisdictions using industry standards such as the National Information Exchange Model (NIEM),” said Gail Thomas-Flynn, Vice President, U.S. State and Local Government, Microsoft Corporation. “The Microsoft SQL Server platform ensures the most efficient handling of critical data, including easy access by all authorized users wherever they are located.”

Intergraph is the leading global provider of public safety emergency incident response, reporting, analysis, and records management solutions. One in 12 people in the world is protected by Intergraph public safety and security solutions.

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