With 500 officers at more than 30 locations across 46 states, the Amtrak Police Department is responsible for conducting a broad range of front line and behind-the-scenes security measures to ensure its employees, passengers, and America’s rail infrastructure are safe and secure. Because of this, Amtrak has a large amount of police officers and technical resources located across the country; employees who need easy and effective access to business systems and technology. Facing complicated user administration and management issues, Amtrak Police decided to leverage a cloud-based records management system as part of its technology strategy – making work easier for users and administrators in the process.
In this HxGN TV episode, I talk to Ann Pressman, police business liaison, Amtrak Police Department, about how the agency implemented Intergraph InPursuit WebRMS, Hexagon's web-based records management system. Watch as we discuss how Amtrak Police is using this solution to work within complex business processes across its U.S. operations.