Where Is Public Safety Headed?

Zurich emergency dispatcher in call center

Between increasing demands, tighter budgets, rapid population growth in cities, new safety threats to citizens, and quickly changing enterprise IT models, public safety agencies face multiple challenges – all at the same time. To successfully address and overcome these challenges, agencies are having to embrace new ways of thinking, new ways of operating, and new technology solutions.

In this HxGN TV episode, I talk to Hexagon Safety & Infrastructure’s chief technology officer Kalyn Sims about how task-specific applications, informed by advances in user experience research and delivered via the cloud, can transform public safety solutions and the way agencies operate and deliver services. If you want to see where public safety is headed, watch my discussion with Kalyn Sims.


Laura Beth Ezzell
About Laura Beth Ezzell