Welcome to CONNECT

Tips & Tricks: Ensuring Your Database Is Backed Up

Think about all of the information you have ever entered into your dispatch and records management system. What would happen if all of that data just disappeared? It is highly likely that your agency is backing up its database. But are you doing it the safest and most effective way possible? Here is a brief explanation of Scott Hanselman’s 3-2-1 rules for a database backup strategy.

ESB Networks Receives GIS Award from Ireland's National Geospatial Industry Association

ESB Networks, Ireland’s national electricity distribution company, was recognized by IRLOGI with its 2015 award for Best GI Application in the Public Sector. The award, which was announced at the GIS Ireland annual conference, was formally presented at a ceremony on November 18th to coincide with world GIS Day.

Swiss Chapter GeoForum: Hexagon Swiss User Conference Recap

On November 17th, the Swiss Chapter GeoForum hosted its 13th annual user conference in close collaboration with Hexagon Safety & Infrastructure. Around 120 customers from all business units were welcomed to attend this one-day event, which consisted of keynotes, live demonstrations, technology-specific discussions, and workshops.

Creating the New Customer Outage Experience Through Proactive Communication

Today’s utility customers are demanding more access to outage information from their providers. With smartphones, social media, mobile apps and the Internet of everything, utility customers want to consume that information from a variety of sources and across multiple communication modes. Automating the process of integrating the systems that have the information – the OMS – with the systems that interface with the customers (CIS, social media, the web) is the next evolution of improving the customer outage experience.

Webcast: How Web Services, Apps, and Portals Are Unlocking Real Value in Utility and Communications GIS Data

In this recent webcast for Directions Magazine, Hexagon Safety & Infrastructure’s Mike Baker and Karen Bachmeyer give an in-depth look at Intergraph Networks - a comprehensive GIS data collection and integration solution that leverages web services to enhance operational insight, customer satisfaction, and data quality for utility and communications companies. 

Steven Cost Keynote Recap: Smart Cities. Smarter Nations.

Hexagon Safety & Infrastructure was part of the Synergy track for HxGN LIVE in Hong Kong. The Synergy keynote presentation theme was Smart Cities, Smarter Nations. Our President Steven Cost’s portion of the shared keynote focused on real-world customer examples of smart organizations, smart cities, and smart nations that are built upon connected, convergent, contextual and consumable technologies. Here is a recap of his keynote.

Ask the Experts: Best Practices for Implementing inPURSUIT RMS

In this podcast, we talk to Emily Neal, systems specialist at Hexagon Safety & Infrastructure, about the best practices for implementing and using inPURSUIT records management system for desktop and field-based reporting.

Managing Criminal Evidence: Lessons Learned from Charlotte-Mecklenburg Police

In this HxGN TV interview, we talk with Crystal Cody from the Charlotte-Mecklenburg Police Department and Hexagon Safety & Infrastructure’s vice president of product center operations Steve Marz about the issues involved with collecting, safeguarding, and storing digital evidence. Enjoy!

Podcast: Understanding and Benefiting from the Cloud

In this podcast, we talk with Hexagon Safety & Infrastructure’s Chief Technology Officer Kalyn Sims about why the cloud – and all of its forms - is becoming a popular solution with our customers and within our industries.

ICYMI: Hexagon Safety & Infrastructure CONNECT Weekly Recap

Happy Friday! You made it through another week. And you lived to tell the tale. Take a minute and catch up on a few news stories and blog posts you might have missed. Thanks for reading, and have a great weekend!